Service Guarantee-Zhongshan Flange Sanitary Ware Co., Ltd.

Service / Service / Biography / Ten Thousand / Home

Starting from September 1, 2014, Flange Bath is the first company in the industry to launch the promise of "the shower room glass cannot be broken". "One-time consumption, lifetime guarantee" shows Flange Bath's "customer-centric" service. Purpose and spirit, to bring noble feelings to customers, make them value for money, so as to win the reputation of consumers and repeat purchases, so that the "Flange Bath King" brand is truly deeply rooted in the hearts of the people!

Flange Bath King will provide consumers with a "service of lifetime warranty without breaking the glass in the shower room" for the shower room products purchased by consumers.

One-time consumption, lifetime guarantee

1. Adopting CSG automotive-grade glass original sheet, which has the advantage of original glass sheet compared to other shower rooms on the market.

2. It adopts the most advanced float tempering process in the industry, which greatly reduces the self-detonation rate.

3. Each piece of glass of Flange Bath King is produced by a special process-standard safety angle, which increases the safety by 35%.

4. The Flange Bath King shower room has the top domestic glass explosion-proof membrane technology, making the shower room glass 100% safe.

5. If any problems (transportation, installation, man-made, self-explosion, etc.) cause glass damage, the flange bath king shower room manufacturer will make all repairs free of charge.

Glass can be smashed-the Flange Bath King brand cannot be smashed!

Service Commitment

Serve / work / love / micro / laugh

*Promise to provide a professional overall solution for the shower room The designer of Flange Bath King will provide professional design schemes according to the layout of the customer's bathroom, which is completely tailor-made	*Promise to arrange professional home improvement engineers to install Flange Bath King guarantees to use its own professional home improvement engineers to debug and debug for customers.安装
*Promise to provide free door-to-door design and drafting services The designer of Flange Bath King will conduct a free on-site survey and provide professional design drawings for different bathroom layouts.	*Promise to provide free home delivery and installation services in urban areas Stores across the country provide free home delivery and installation services in urban areas
*Commitment to a three-year warranty service for the overall product of the shower room In the case of three guarantees, the whole flange bath king enjoys three-year warranty service	*Commitment to five-year warranty service for core hardware accessories of shower room The core hardware accessories of Flange Bath King enjoy one-year warranty service in the case of three guarantees
*Commitment to the on-site cleaning service after the installation of the shower room product After installing the product, the professional installers of Flange Bath King are responsible for the cleaning of the site	*Commit to a 48-hour after-sales service response mechanism After-sales service provides a complete solution within 48 hours, and handles it

maintenance

Protect / raise / update / long / long

Quality is the standard, but it also needs post-maintenance. Cleaning and maintenance is also very important to the shower room. After enjoying a comfortable shower, you need to pay attention to daily cleaning and maintenance to make the overall shower room have a longer service life. There are three main aspects to the maintenance of the shower room: the cleaning and maintenance of toughened glass, the cleaning and maintenance of aluminum alloy frames, and the cleaning and maintenance of hardware accessories.

1. Cleaning and maintenance of tempered glass:

In order to avoid scratching the glass and affecting the visual beauty of the shower room, a soft dry cloth is generally used for daily cleaning; if there is dirt, a mild neutral detergent can be used, and the stubborn dirt can be cleaned with alcohol.

Do not hit or hit the glass surface with sharp objects to avoid damage;

Do not wipe the surface of the glass with corrosive liquids such as thinner water;

Do not wipe the glass surface with rough materials to avoid scratches.

2. Maintenance of aluminum alloy frame:

First, prevent direct sunlight and exposure; secondly, do not wipe with corrosive liquids or materials; thirdly, do not wipe the surface with rough materials (including toothpaste); fourthly, do not use sharp objects to describe the surface.

If there are stains on the surface of the aluminum material, use a neutral wash to clean the water and wipe it.

3. Maintenance of hardware accessories:

Push-pull shower door generally adopts pulley and track processing method. During the use of the push-pull shower room, attention should be paid to avoid hitting the movable door forcefully, so as not to cause the movable door to fall off.

Pay attention to clean the track regularly and add lubricant (lubricating oil or lubricating wax) to the pulley to ensure the smooth sliding process of the shower room.

Installation and acceptance

Excellent / Quality / Service / Service / Guarantee / Aviation

1. Customers of Flange Bath King enjoy free measurement, free design, free installation and other high-quality services, making tedious decoration simple, leaving the difficulties to themselves, and leaving the happiness to the customers!

1. Expert consultants: Designers and shopping guides should take the role of shower room experts, communicate the advantages and disadvantages of the design schemes with customers in detail, and help customers solve problems encountered during decoration at any time.

2. Free measurement: The shower room designer who has received professional training will be sent to the shower room designer for free on-site measurement and on-site inspection to ensure that the products purchased by the customer are suitable for the layout of the bathroom and satisfy the customer.

3. Delivery service: All customers of Flange Bath King enjoy door-to-door delivery service.

4. Free installation: Flange Bath provides free installation services and ensures that the installers are professionally trained professionals to ensure the correct installation and use of the Flange Bath products (such as ensuring that the glass is in a free state after installation and commissioning) No torsion distortion.) At the same time, we promise that we will no longer charge any installation fees or installation consumables during the installation process.

2. The Flange Bath King system provides high-quality and standardized after-sales service. With only one phone call from the customer, the problem can be solved quickly, so that the customer is completely assured!

1. Flange Bath Company strictly installs and services in accordance with the time and content promised to customers.

2. Professional masters will install and maintain for customers to ensure that every customer enjoys high-quality services.

3. All Flange Bath King products are guaranteed for three years free of charge and maintenance for life.

4. For all customer complaints, we will arrange staff to check it out and make solutions within 48 hours.

5. Any after-sales problems during the warranty period will be dealt with unconditionally without any charge.

6. For after-sales problems that have passed the warranty period, properly charge material costs, on-site service transportation costs and reasonable labor costs.

服务保障